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Underwriters:
Travel Insurance - The Buddyindepth Travel Insurance policy is underwritten by Optimum Underwriting Limited of PO Box 337, Dorking, Surrey on behalf of Groupama Insurance Company Limited of Groupama House, 24-26 Minories, London, EC3N 1DE. The Legal Expenses Section is Underwritten by IGI Insurance Company Limited of Market Square House, St James's Street, Nottingham, NG1 6FG.

Kit and Equipment Insurance
- The Buddyindepth All Risks Kit and Equipment Policy is underwritten by Equity Red Star at Lloyds of Library House, New Road, Brentwood, Essex, CM14 4GD. To enquire about Kit and Equipment Insurance, please call 0870 9056569 as this cannot be obtained online.

Insurance Certificate
When you purchase Buddyindepth travel cover we will issue you with an insurance certificate otherwise called a policy wording. This contains full details of the cover provided plus the conditions and exclusions which apply to it. It is IMPORTANT that you read the insurance certificate carefully.

Conditions and Exclusions
There are conditions and exclusions, which apply to the whole certificate.

Medical Expenses
The insurance does not provide private health treatment unless specifically approved by the emergency service.


Health
The insurance contains conditions relating to the health of the people travelling and others upon whose well being the trip may depend. It may be that you are required to disclose the condition of such people prior to cover being issued and you must be aware that failure to disclose such information will prejudice your position in the event of a claim.

Property Claims
These are settled on an indemnity basis not on a new for old or replacement cost basis, unless otherwise stated in the certificate.

Limits
Most sections of the insurance have limits on the amount the insurer will pay under that section. Some sections also include inner limits e.g.: for one item, or for valuables in total.

Excesses
Claims under most sections of the insurance will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of a claim.

Reasonable Care
You are required to take all reasonable care to protect yourself and your property and to act as though you are not insured.

Complaints
The insurance certificate includes a complaints procedure, which tells you what steps you can take if you wish to make a complaint.

Cooling Off Period
The certificate contains a ,cooling off period which allows you to return it and obtain a full refund if provided you have not travelled or had a claim.

Hazardous Holiday Activities
The certificate may not cover you when you take part in certain hazardous activities e.g. free diving and cave diving. If you want cover for such activities you may need to arrange a specialist policy.

Law
The parties are able to choose the law applicable to the insurance contract. The insurance contract will be subject to English Law unless otherwise stated.

Disclosure of Material Facts
All material facts must be disclosed to the underwriting agents. Failure to do so may affect your rights under the insurance. A material fact is a fact likely to influence the underwriting agents in the acceptance or assessment of the insurance (for example, your own state of health or that of a close relative). If you are in any doubt as to whether a fact is material then for your own protection it should be disclosed.

 

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Buddy is a division of John Holman & Sons Limited - Lloyd's Brokers. Registered in England - Number 2858300
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